In the October issue, we announce the winners of this year’s National Housing Quality Awards: gold award recipients DSLD Homes and EYA, and silver award winner French Brothers.
Platitudes, vision statements, mission statements, posters, speeches and value statements are meaningless unless action is in place to create trust between employee and employer.
Empty messages don’t fool many anymore. Platitudes, vision statements, mission statements, posters, speeches and value statements are meaningless unless action is in place to create trust between employee and employer. That action starts with the following:
Open communications. Let the people who work for you always know the reality of your today and tomorrow, and where they stand in your organization.
Practice what you preach. Live and apply the same standards you expect of others. Inspire by modeling those behaviors you want back from them. Ask for honest feedback from your senior team about your leadership abilities. It’s better to be who you are than to live a platitude that does not represent the essence of your inner values.
Surround yourself with those you trust and value. Trust and delegate to the people around you, and then get out of their way. Allow them the room to make mistakes and learn.
Share the spoils. Don’t use the salary survey as your only parameter for compensating and rewarding. Share the profits with everyone if you want long-term loyalty and commitment.
That’s leadership that no one will feel foolish to follow.
Bill Carpitella is president and CEO of the Sharrow Group. Contact him at email@example.com.