Opportunities: November is World Quality Month
November is World Quality Month and November 10th is World Quality Day ! This can be a great opportunity to leverage local and regional events.…
Increasing Sales & Revenue: NHQA Winners 2011-2012 Achieving Performance Excellence
In this economy these builders are growing sales, expanding into new markets and achieving 100% customer satisfaction! They are building…
Learning from the dysfunctional
The vast majority of what is written about management and business is about excellence, those people and organizations that excel. Little is…
Change, short and sweet
"It is not necessary to change. Survival is not mandatory."--W. Edwards Deming
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Simple and fun introduction to lean concepts: Thinking outside the dome
Using Lean concepts can be very powerful; the trick is using them correctly. In an earlier blog I discussed ‘Lean and Six Sigma in Construction’ (…
Video and product list for the All American Home
Building a home made entirely from American made products from the nails to the bathtub was achieved by Bozeman, Montana builder Anders Lewendal.…
It doesn’t matter where you excel, it’s where you need to improve that counts
Are you curious? Sometimes I wonder just how curious people really are. For example do you talking to those next to you at conferences? I don’t…
Big Q and little q
Big Q and little q is a term coined by Dr Juran and is key in fully understanding quality. It contrasts the difference between managing for…
The peanut butter & jelly sandwich workshop: A lesson in quality
Yes believe it or not we can learn a lot from the simple peanut butter and jelly sandwich. While this is very simple it is also a low cost, fun…
The Great Pyramid and Pantheon: ancient construction quality
In a recent discussion regarding the impact of quality on the ASQ Design & Construction Division Linkedin Group, a member made the comment…
