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Denis Leonard

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Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients. 

Ensuring your Lean Projects are Successful

Here are the top issues that allow lean to stumble.

1. Not connecting the projects to the strategic plan. You can assign…

Quality as Culture

“Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric.”  …

The NHQA Journey

As a leader, are you fully committed to the Baldrige journey?

The following is from The Executive Guide to the Baldrige Criteria…

Goal Setting

“Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.”  Joseph Juran

Vision, Mission, Culture

“Leaders must create the vision, determine the mission, and define the cultural values on which the strategy is established.” Leonard &…

The Aim!

“The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment…

Risk Management Tips

Risk management tips to consider as you benefit from green improvements and construction.

Cost of Quality: The Math Behind $10K

Initial research suggests there could be as much as $10,000, or an additional 2.5 percentage points in margin, that can be gained per house…

NHQA Best Practices

NHQA recipients provide example of the best in our industry. Applying takes work and being open to receiving feedback on how to improve your…

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NAHB Chairman's Message: In a challenging business environment for home builders, and with higher housing costs for families, the National Association of Home Builders is working to help home builders better meet the nation's housing needs


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