Field Rework Index
(Photo: Wikimedia Commons, Tiia Monto CC by-SA 4.0)
A…
Business Management
Benchmarking for Home Builders
Tips for benchmarking your home building business
Locate the untouched market
Gary Zajicek is my guest blogger. With 35 years experience in the industry from carpenter to VP of Construction and Customer Relations, he has…
Employee satisfaction, strategic awareness, and innovation
More employees quit their jobs and the dramatic impact of a new yogurt company! These two stories over the past few days reminded me of the value…
Servant leadership
Servant leadership emphasizes an increased service to others, a holistic approach, promoting a sense of community and the sharing of power in…
New product development
There are some characteristics that should be embedded in any New Product Development (NPD) process. This includes customer input, the involvement…
Quality is a companywide issue
Quality is not about tunnel vision, a focus only on the reduction of variation in production alone. Quality is no longer just about the product,…
Sustaining quality: Underlying causes for failure
A question that regularly arises is how to sustain quality management or to put it another way, what are the reasons for quality management…
Quality and risk management
Standards provide crucial communication, alignment and compatibility at an international, national, industry and individual organizational level…
Call for entries for the 2014 National Housing Quality Award
For over 20 years, the National Housing Quality Award has been helping some of America’s best home builders improve their operations and…
