President

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

http://www.BusinessExcellenceConsulting.net

DenisLeonard@BusinessExcellenceConsulting.net

Full listing of blogs http://www.housingzone.com/author/denis-leonard

Video interviews with Ford on Quality: Leadership, culture and innovation

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“Two approaches to improvement to avoid: systems without passion and passion without systems” Tom Peters, Thriving on Chaos, 1987 

This is a powerful quote to ponder, as is the need for constantly “Going back to the Basics” the hallmark of Vince Lombardi.

Whether a huge company or a small one the basics are the basics, leadership and culture are what quality are based on.  Via the following link are 4 short interview videos with Bennie Fowler, Group Vice President of Quality and new model launch at Ford Motor Company, that underline these basics.

http://asq.org/blog/2011/06/four-questions-talking-quality-with-ford-motor-company/

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July 2016

This Month in Professional Builder

Features

Two of the largest, most significant buyer groups are in different stages of life, yet are often drawn to similar features in a home. Here’s a look at those intersecting tastes—and how to maximize them.

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