Business Management

A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.



Features
November 15, 2013

Builders weigh in with their own, still-evolving solutions on how best to shepherd customers from contract to closing.

Features
October 24, 2013

Builders would benefit more from proactively shepherding customers from contract to closing than they would from merely focusing on gaining more sales.

Features
October 24, 2013

Asset Protection and Risk Mitigation plans help builders prepare for the worst, so the worst doesn't happen to you.

News
September 20, 2013

Woodside Homes took its “act private, look public” mantra to the next level by closing a bond offering that netted more capital for the Salt Lake City, Utah-based company than did recent IPOs for some home builders.

Features
September 20, 2013

Builders polled say integrating software into a single database can be a daunting prospect, a frustrating project, or an initiative that is producing rewards.

Features
September 20, 2013

Respect your back-office help or you could be overwhelmed with trying to be efficient.

Features
September 20, 2013

Part III of Scott Sedam's series on the seven responsibilities of leadership

Features
September 20, 2013

Bad reviews are a fact of business, but as more embittered consumers vent their frustrations on social media, those opinions can shape the perception of your brand.

Features
September 20, 2013

Surveys reveal what customers are saying about how well home builders are delivering customer satisfaction and where they are failing.

Features
September 19, 2013

The 2013 BPAA winner for customer satisfaction shares its Golden Rule for creating fans.

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