Business Management

A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.



Features
September 20, 2013

Builders polled say integrating software into a single database can be a daunting prospect, a frustrating project, or an initiative that is producing rewards.

Features
September 20, 2013

Respect your back-office help or you could be overwhelmed with trying to be efficient.

Features
September 20, 2013

Part III of Scott Sedam's series on the seven responsibilities of leadership

Features
September 20, 2013

Bad reviews are a fact of business, but as more embittered consumers vent their frustrations on social media, those opinions can shape the perception of your brand.

Features
September 20, 2013

Surveys reveal what customers are saying about how well home builders are delivering customer satisfaction and where they are failing.

Features
September 19, 2013

The 2013 BPAA winner for customer satisfaction shares its Golden Rule for creating fans.

Features
August 23, 2013

Headhunters, home builders, and other industries are looking for talent. If you ignore employee satisfaction, your human capital will be hired away. 

Features
August 19, 2013

Don Dykstra, president of Bloomfield Homes (Southlake, Texas), says a recent deal with Sumitomo Forestry provides the builder with confidence to increase leverage.

Features
August 19, 2013

It is much more productive and insightful to leave the attributes aside and understand instead what leaders are responsible for doing, says Lean-building expert Scott Sedam.

News
July 29, 2013

David Weekley Homes, one of the nation’s largest privately held home builders, released the winners of its "Partners of Choice" Award for 2013, which recognizes outstanding suppliers from the builder's evaluation system.

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