Since the launch of Professional Builder’s Daily Feed newsletter on June 4, 2014, I have scanned thousands upon thousands of news stories about or related to home building in some way.
A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.
In home building, the customer is rarely right. Wow, I bet you didn’t think you would see that statement coming from a customer satisfaction expert; but it is true, and here is why.
On April 11, the Manufacturers Alliance honored Uponor as the 2013 Manufacturer of the Year in the large-company category.
The NHQ Award is modeled after the Malcolm Baldrige National Quality Award and represents the housing industry’s highest recognition for achievements in total quality management.
Key Toll Brothers executives (l. to r.): Martin Connor, CFO; Ed Weber, regional president; Barry Depew, regional president; Fred
Arguably better than any of the Giant builders, Toll Brothers built a business that was ready to absorb and pivot from the historic downturn to a new market.
Home builders are in the crosshairs as cash-strapped local governments that have seen their budgets decimated during the economi
Home builders are in the crosshairs as cash-strapped local governments that have seen their budgets decimated during the economic downturn look for ways to shift infrastructure costs to the private sector.
As the calendar year comes to a close, we recap the most popular Professional Builder articles in 2012.
Whirlpool Corporation, the world’s largest manufacturer and marketer of major home appliances, has signed a single-source supplier agreement with Clayton Homes, America’s largest builder of manufactured and modular homes.
Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contempl
Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contemplates what it takes to get support from the very top.
Best-in-class customer satisfaction
Award-winning builders share their process for making happy customers.
Reaping the rewards from rebates
Not fully using manufacturers’ rebate programs is like burning your hard-earned money. Yet many builders don’t utilize these programs to their fullest advantage.