Do a 360 on Feedback

Printer-friendly versionSend by email

A tool that has been around for years but is just starting to be used by builders to facilitate honest, open feedback is 360-degree feedback.

December 01, 2002

 

Bill Carpitella

A tool that has been around for years but is just starting to be used by builders to facilitate honest, open feedback is 360-degree feedback.

A 360 feedback is an electronic or written survey that asks how others perceive an individual's strengths and developmental areas. The questions are usually about specific job competencies. The survey is given to three to five peers and subordinates as well as the individual's manager. The results are processed, and the individual is given a report that quantifies how his/her performance in important position competencies is viewed. The peer group's and subordinates' answers and comments are anonymous; the manager's are identified.

This tool allows for the beginning of honest, direct and helpful feedback that rarely occurs through normal one-on-one conversation.

Once the report is given to the individual, that person should work with someone (internally or externally) to construct a developmental plan to overcome weaknesses and capitalize on strengths. The person also should communicate to the survey participants the general feedback received and the plan for using it to improve.

Bill Carpitella can be contacted at bill@sharrowgroup.com.

Comments on: "Do a 360 on Feedback"

October 2014

This Month in Professional Builder

Products

QuickDraw keyless remote access for truck boxes offers push button access from up to 100 feet away and keyless unlocking within 5 feet of the truck box.

Features

Builders prefer traditional approaches for market research, according to a survey of Professional Builder readers. 

Email Subscriptions