Management



Without buy-in from top management, Lean practices are sure to fizzle out over t

Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contempl

Features
December 10, 2012

Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contemplates what it takes to get support from the very top.

Features
December 03, 2012

Following a mostly flat 2012, home builders are projecting higher revenue and more home sales next year.

Best-in-class customer satisfaction

Best-in-class customer satisfaction

Features
November 18, 2012

Award-winning builders share their process for making happy customers.

10-step labor shortage immunization plan for builders

10-step labor shortage immunization plan for builders

Features
November 02, 2012

As the housing market bounces back, more builders are certain to face a scarcity in qualified contractors and laborers. Here are 10 ways to protect your business from the coming labor shortage.

2013 NHQ Awards - Vintage Homes' power to transform

2013 NHQ Awards - Vintage Homes' power to transform

Features
October 08, 2012

After more than a quarter century of catering to the high-end move-up market in Memphis, Vintage Homes turns its business model upside down to target a more lucrative segment — first-time buyers.

2013 NHQ Awards - A systematic approach to growth for DSLD Homes

2013 NHQ Awards - A systematic approach to growth for DSLD Homes

Features
October 08, 2012

With a fanatical fixation on continuous improvement, DSLD Homes has been able to maintain quality and customer satisfaction through extreme periods of growth.

2013 NHQ Awards - Focus on employees drives success for Wayne Homes

2013 NHQ Awards - Focus on employees drives success for Wayne Homes

Features
October 08, 2012

By putting their employees first, on-your-lot builder Wayne Homes has created a culture of treating both internal and external customers right.

2013 NHQ Awards - Charter Homes' quality journey

2013 NHQ Awards - Charter Homes' quality journey

Features
October 08, 2012

Three-time NHQ Award-winner Charter Homes & Neighborhoods shares the lessons from their three-year quality journey.

Features
October 07, 2012

As the housing market comes back to life, a growing number of builders are experiencing a dearth of skilled contractors. And no one in Washington seems to care.

Customer satisfaction: The ultimate team game in home building

Customer satisfaction: The ultimate team game in home building

Features
September 17, 2012

In home building, the team counts on the performance of each individual to deliver the “big win,” which is a happy customer.

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