Whether you’re a squad leader responsible for 10 soldiers, manager of 100 workers at a Red Lobster, CEO of 2000 employees in a mid-sized corporation, or the President of the United States, it’s lon
Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contempl
Without buy-in from top management, Lean practices are sure to fizzle out over time. Lean operations expert Scott Sedam contemplates what it takes to get support from the very top.
Following a mostly flat 2012, home builders are projecting higher revenue and more home sales next year.
Best-in-class customer satisfaction
Award-winning builders share their process for making happy customers.
10-step labor shortage immunization plan for builders
As the housing market bounces back, more builders are certain to face a scarcity in qualified contractors and laborers. Here are 10 ways to protect your business from the coming labor shortage.
2013 NHQ Awards - Vintage Homes' power to transform
After more than a quarter century of catering to the high-end move-up market in Memphis, Vintage Homes turns its business model upside down to target a more lucrative segment — first-time buyers.
2013 NHQ Awards - A systematic approach to growth for DSLD Homes
With a fanatical fixation on continuous improvement, DSLD Homes has been able to maintain quality and customer satisfaction through extreme periods of growth.
2013 NHQ Awards - Focus on employees drives success for Wayne Homes
By putting their employees first, on-your-lot builder Wayne Homes has created a culture of treating both internal and external customers right.
2013 NHQ Awards - Charter Homes' quality journey
Three-time NHQ Award-winner Charter Homes & Neighborhoods shares the lessons from their three-year quality journey.
As the housing market comes back to life, a growing number of builders are experiencing a dearth of skilled contractors. And no one in Washington seems to care.
Customer satisfaction: The ultimate team game in home building
In home building, the team counts on the performance of each individual to deliver the “big win,” which is a happy customer.