Whether you’re a squad leader responsible for 10 soldiers, manager of 100 workers at a Red Lobster, CEO of 2000 employees in a mid-sized corporation, or the President of the United States, it’s lon
The Birchwood by Tim O’Brien Homes. Tim O’Brien Homes treats subcontractors like an extension of the company: Of its 60 current trade partners, 32 have been with O’Brien since the company opened in 2007.
Holding trades to an exacting benchmark helps attract the best in the business.
Carellton by Goodall Homes. It is available from 2,430 to 3,387 square feet.
Streamlining to-do lists improves efficiencies and makes for happy homeowners.
Maracay Homes’ Traveler plan at Victory at Verrado. The home has more than 2,500 square feet.
Daily standup meetings and brief huddles promote a culture of communication
The McCartney by Veridian, a 2,900 square-foot, four bedroom home. The Gold is Veridian’s second top NHQ Award—the builder won in 2006 and took Silver in 2005.
Widespread use of data promotes truth instead of myth, plus better evaluation of cost control, customer satisfaction, and even quality of life at work.
Veridian Homes won National Housing Quality top honors this year. Left to right: April Dichraff (Director, Human Resources); David Simon (President, Operations); Gary Danz (Director, Construction & Customer Relations); Jeff Rosenberg (President, Land Development); Bill Bublitz (VP, Finance); John Maasch (VP, Sales & Marketing) Photo: Bill Fritsch.
Raising the bar means that top standards must permeate every aspect of work culture. Just ask the winners of this year’s National Housing Quality Awards.
Top honors in this year’s NHQ Awards went to Veridian Homes. The Madison, Wis., home builder encourages employees to think like owners.
Fostering a culture of ownership helped Veridian nab top honors.
Gillespie on the cover of a 1997 edition of Professional Builder.
Tom Gillespie has long believed that a healthy bottom line is the by-product of excellence. Scores of home builders have benefited from his approach.
Learn how applying for the home building industry's top award for quality management can help your company increase profitability, improve customer satisfaction, and sell more homes.
The NHQ Award is modeled after the Malcolm Baldrige National Quality Award and represents the housing industry’s highest recognition for achievements in total quality management.