10 Value Adds for Your Next Paint Job
10 ways pro painters can get more out of their work and keep clients happy and their bottom line healthy
Charlie Scott has more than 30 years of first-hand home building experience, much of this in senior management positions with an award-winning, nationally recognized Midwest builder. Currently, he's the director of Woodland, O’Brien & Scott for Constellation Homebuilder Systems. Scott helps North American home builders grow their own customer-centric cultures, pursue operational excellence, and increase referral sales. Write him at Charlies@woodlandobrien.com.
Black Friday - Where Were The Builders?
The 2011 “Black Friday” sales numbers are in and show a pleasantly surprising 16% gain in year-over-year retail sales! Some economists, pollsters…
The Need For Speed
To home builders, speed is a highly valued commodity. It is not unusual to hear home builders boast about fast build cycles, lightening fast…
Home Building and the Ultra Marathon
The idea of running a 100 mile race ten years ago was as inconceivable and foreign to me as the possibility of a 6 year real estate crash. As it…
Quick decisions and growing market share: the chicken or the egg?
While making sales presentations to three of our four most recent prospective clients, we were hired on the spot – three times! On the first two…
I Hear and I Forget
“I hear and I forget. I see and I remember. I do and I understand.” — Confucius
It is that time of year. Customer satisfaction…
Charlie Scott
Charlie Scott has over 30 years of homebuilding industry experience including front line roles as new home Salesperson, Builder, Quality Assurance…