Quality Management

Remodeler winners of the National Housing Quality Award over the years cite a range of best practices that helped them to achieve this level of excellence. This includes the following as just a few.

  • The…

Many people today still see quality as being about 'incremental improvement' rather than innovation and fast dynamic change and particularly those focusing on six sigma tend to see it as being about 'defect reduction…

This short video wonderfully highlights key quality issues that impact the Cost of Quality and avoid risk. It is ideal for introducing quality, risk management or for opening a discussion, presentation or training on…

Netflix loses 60% of its market and RIM (Blackberry) also loses over 50% of its market, not a great year for what had been some of the strongest companies. They certainly never planned for such an impact at the start…

Learning from the past and planning for the future. As we move toward 2012 we have a wonderful opportunity to evaluate what happened this past year, where we were successful and how and where did we fail. Both…

A new study (by Yahoo Real Estate, Dec 9th 2011) finds that the American Dream is still to own a home and the top issue for that dream is that it is a green, energy-efficient home built with sustainable…

Quality, criteria and requirements apply everywhere even when considering tablets, hardware and software.

Overall requirements to consider:

ACCESS

Wi Fi or 3G, Speed and Offline…

PB Builder of the Year DSLD shows how powerful and central the basics are. Creating excellence on such basic issues as scheduling and scopes of work creates the basis for an outstanding home builder. They continued…

What and where do I start to improve? This is a common question and while we need to balance the cost and impact to identify the real bang for the buck let’s start with the basics. Here are some things to be…

A UK study of those using the ISO9001 Quality Management System in the construction industry had a number of interesting findings that provide key lessons.

The top reason for implementation was increased…

Often the main block to creativity is actually a mental block. Thoughts or comments such as these can stop creativity in its tracks.

  • Im not creative
  • That is not my area
  • We must be…

When was the last time you did some walk arounds in your business, asked your customer service or construction teams some basic questions, spoke to some of your customers face to face? This simple approach can really…

expand_less