Quality Management

The title of a best selling business book 'Death by Meetings' says it all. No one likes meetings, however, they are a crucial part of a well functioning communication process in an organization. The point of the book…

 

Whatever the issue.  Whatever the idea. The first response was, no. Not an adamant no, not an angry no, not even a thoughtful considered no. But a calm, clear, instant ‘no’.

This response obviously…

While running a Kaizen Blitz (a short term improvement effort focused on a specific issue) or having a systematic Six Sigma project can have dramatic impacts on improving performance, don’t forget about getting small…

Mission, Vision and Values are commonly used together, but what do they mean?

Mission is why you exist

Vision is what your striving to do

Values …

You may feel that by talking with customers on a regular basis and reviewing surveys, that you have you finger on the pulse of your customers thoughts and attitudes. But the key to Focus Groups is to that you get a…

For a real relationship with trade PARTNERS we need to practice what we preach. First of all do you have a good partnership and relationship between the departments in YOUR homebuilding organization to start with. If…

A critical danger in any business is tunnel vision. The focus on just one thing at the expense of others! We can be the best at one particular area while others suffer and pull us down overall . The key is to be…

Now if your thinking, ‘in this economy I can ONLY see one week ahead, maybe a month at most, so what good is strategic planning?’ Well you STILL have a strategic plan, you are STILL following some framework you have…

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