Construction

Home Builder Scopes of Work

One of the keys to a successful builder and home is a strong set of scopes of work

Don’t service or process me, I am a customer

I am not a car nor am I a piece of meat, so please don’t service or process me, I am a customer! But those terms and attitudes still exist.

Profiles of Deployment Success

How well are your values, policies and strategic drivers deployed within your organization?

To consider this let use quality management as…

The Quality Management Environment

There are 4 key areas that make up the Quality Management Environment.

• Core Values
• Corporate Strategy
• Quality…

Implementing Change

As more organizations are being pushed to reduce costs while improving the quality of products so the management of change becomes more and more…

Social Responsibility ISO26000 and Sustainable Buildings

As new technologies and methodologies help us to improve our sustainable and…

Builder NHQA Best Practices Table & Quality Tools Table

One of the key difficulties any builder has in managing quality is deciding which quality tools to use at which point in time and more broadly how…

Writing a successful NHQA application

The NHQA application document is not simply the method of applying for the NHQA, it is an excellent overview of your business and a key method for…

Addressing a NHQA feedback report: opportunities for improvement

Receiving a NHQA feedback report can result in a freeze due the amount of Opportunities for Improvement (OFI’s) reported, but remember even award…

Before AND after: NHQA site visits

Making the cut for a National Housing Quality Award (NHQA) site visit is a major achievement, however, quite naturally many are anxious about the…