ROI evidence of Baldrige impact: The foundation of the NHQA

This year 69 organizations have applied for the nation's highest recognition for organizational performance excellence the Malcom Baldrige…

Focusing on operational efficiencies: Team Charter Document as a key tool

The 2011 Housing Giants Ranking Report shows that the Housing Giants are taking advantage of this slow period to focus on what they see is the top…

Quality Management System Impact on High Performance Home Builders

The impact of quality management on home builders is dramatic. For example of builders that used the National Housing Quality Award criteria to…

Construction Quality

The Quality Life Cycle

The Quality Life Cycle allows for the characterization and visualization of the various complex stages and dynamics of quality. Here's how to put it work in your company

Project effectiveness & efficiency tool

There are many ways to determine how successful a process or project is. These methods normally involve detailed metrics and may include cycle-…

The quality journey. The starting point and paths to the future.

As the broad range of topics discussed in this blog clearly shows, Quality Management involves a wide range of issues. Perhaps the National…

Prioritizing Improvement Projects

We all have a long list of improvement projects we would like to work on. The problem is picking which to focus on now and which to leave until…

Blog: Tips on conducting 360s and employee reviews

First off, most companies mix up 360 reviews and employee reviews. 360 reviews involve feedback from peers, superiors, and those the employee…

Theory of Constraints

Theory of Constraints is based on the premise that the rate of achievement is limited by at least one constraining process. Only by increasing…

Evenflow for Performance

The use of Evenflow for construction scheduling can revolutionize a builders business.  Perhaps one of the biggest problems is that builders…