Quality Management

 

For over 20 years, the National Housing Quality Award has been helping some of America’s best home builders improve their operations and make more money!

Learn how applying for the NHQ Award can help…

 

Studies show that across industries Cost of Quality (Failure, Appraisal & Prevention) is: 2.6-4% of sales revenue.

In the construction industry the Cost of Quality profile is:

70% spent on…

 

A report last year by the NAHB Research Center found that “increasingly, today’s homebuyers want energy-efficient, low-maintenance, well-insulated and well-sealed homes. …

The Six Sigma methodology DMAIC (Define, Measure, Analyze, Improve and Control) is used to improve an existing process.  

Design for Six Sigma is used to design a new product or service.

The methodology…

It is critical to know what our customers think of living in the homes we build for them and what it was like to be involved in the design and construction process with us. In the case of survey results, this is a…

A recent research study on quality in construction projects established the following Quality Problem Factors as the sources of quality defects.

Quality Problem Factors

In a recent study rework costs (including labor, materials, equipment and subcontractors) can run from 2% to 20% of a project's total contract amount according to the Construction Industry Institute. These costs are…

Some things to consider when evaluating your trade partners and creating a scorecard include the following:

  • Defects
  • Their scores on customer surveys
  • The % of completed service requests…

In a recent study the following quality tools were found to be the most commonly and successfully used:

  • Identification and leverage of core competencies
  • Process improvement
  • Strategic…

This study provides further evidence that that integrating quality 

 

In a new study on Six Sigma the savings to cost ratio ranged from 2.6 : 1  through to  2 : 1.  As for cost savings as a percentage of revenues, the average was 1.7%.  This study showed clearly the impact of…

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