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Blogs
Blogs
The Customer Code – are you meeting it?
One of the greatest misconceptions about Lean process and methods is that they cheapen the product. Lean is first and always about value, and the…
Opportunities: November is World Quality Month
November is World Quality Month and November 10th is World Quality Day ! This can be a great opportunity to leverage local and regional events.…
Live and work without execuses
Not a day goes by that I don’t experience multiple builders telling me why improvement in their business won’t happen. The economy, the lack of…
2 hot design trends that will delight your customers
Our lives are busy and getting busier. Some of the most popular new design trends focus on making life a bit easier. Simplifying access and flow…
Lean Building
Poster child for bad design
The accompanying picture was used recently with what was an otherwise good article on how to create profitable design. That article is much bigger…
Increasing Sales & Revenue: NHQA Winners 2011-2012 Achieving Performance Excellence
In this economy these builders are growing sales, expanding into new markets and achieving 100% customer satisfaction! They are building…
Learning from the dysfunctional
The vast majority of what is written about management and business is about excellence, those people and organizations that excel. Little is…
Change, short and sweet
"It is not necessary to change. Survival is not mandatory."--W. Edwards Deming
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Simple and fun introduction to lean concepts: Thinking outside the dome
Using Lean concepts can be very powerful; the trick is using them correctly. In an earlier blog I discussed ‘Lean and Six Sigma in Construction’ (…
Hangin’ with HCG: big, rich and smart!
Recently I was asked to present to a group of purchasing managers for a Top 20 builder, led by a Corporate VP who truly gets it when it comes to…
