Business Management

A compilation of business news, trends, and surveys on customer satisfaction, financials, human resources, marketing, and sales.



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As 2016 draws to a close, it’s time for some crystal-ball gazing and best advice for next year 

Photo: Jarmoluk via Pixabay

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These five initiatives can help ease your current crunch

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Industry veterans share advice on the strong relationship between a consistent climate of excellence and a great buyer experience

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Suppliers and trades that treat every customer like their best customer have a distinct edge

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