Customer Satisfaction

A discussion erupted this month on the LeanBuilding Group on LinkedIn about how do you define value to the customer? One of our members was assailing builders who go cheap, installing ubiquitous “builder…

In 2007, Teri Slavik-Tsuyuki went on a cross-country tour of more than 40 markets in which Newland Communities had developments. She went armed with a story and shopped them blind.

“Home sales in America had…

Judge Glenn Kelley, of the 15th Judicial Circuit in Palm Beach County, Fla., has once again seemingly ruled in favor of builders and suppliers for faulty Chinese drywall cases,…

This past September, we wrote extensively about the state of builder and buyer financing, which no doubt is one of the most-difficult challenges home builders face today.

For weeks after the issue had hit our…

When this magazine was launched as Practical Builder in the spring of 1936, the outlook for Americans and the rest of the world was far bleaker than what we face today. Back then we were in the throes of an…

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