Hamlet Homes' Mike Brodsky on Finding Successors and Letting Go
A transition that involved a national executive search, an employee buyout, and Builder 20 group mentorship to save the deal
Communication Remains Key For New Wave Of Construction Professionals
New technology has changed the nature of the construction industry, making it easier to design and…
Building Momentum in 2017
Predictions and strategy from a big builder
For Great Customer Service, Company Culture Needs to Thrive
Industry veterans share advice on the strong relationship between a consistent climate of excellence and a great buyer experience
Get it Right, a UK Construction Quality Effort
Construction errors cost the UK industry billions every single year. The annual spend due to error…
Scopes of Work and Checklists downloads
Scopes of Work are a key tool in ensuring Quality Management in a building company. Here are a…
“We’ve done this a lot. You...as a group…are stupid.”
Last week I went to the Chicago filming of “America’s Got Talent”, the NBC show that accepts all comers who don’t make it on…
The “knowledge worker” rant
I despise the term Knowledge Worker. Why? Let’s start with the definition of Knowledge Worker and you can judge for…
Immigration reform must address labor shortage
The NAHB and other organizations are recommending any new immigration law to include a program that opens a legal path for foreign workers to enter the United States when the economy needs them.
Be like Mat: Go big
Comas :: 2
Broken bones :: 21
Surgeries :: 23
Concussions :: 100+
Stitches :: 300+
…
Lawsuit: What's in a design?
Proving copyright infringement of a song, screenplay, or house design typically relies on circumstantial evidence because eyewitnesses or a confession by the defendant are rarely available.
Motivating a cast of thousands
The two trophies most builder sales operations covet are more qualified traffic and more sales. An often-overlooked way to attain both is a well-thought-out and executed participation program for Realtors.
The customer really wants you to be right
In home building, the customer is rarely right. Wow, I bet you didn’t think you would see that statement coming from a customer satisfaction expert; but it is true, and here is why.
Text Mex: Meet ‘em where they are
Would you ever use Twitter to announce your family dinner is being served?
Ridiculous question, right?
Wait. Hold that…
Echoes fuel remodeling resurgence
Remodelers, are you ready for more work? The Joint Center for Housing Studies (JCHS) of Harvard…
Confessions of a bilingual construction guy
His candor surprised me. I’ve never had anyone actually admit it.
But there it was. In digital ink on the email in my Inbox.
…
