Think home buyers shop on lowest price? Think again.
Customer Satisfaction
Do You Hear the Voice of the Customer?
IBM, GE, and American Express are among the Fortune 500 companies that have implemented “voice of the customer” programs. Find out how VOC can help you create a customer-centric culture
How to market homes, guerrilla-style
Imagination and energy can accomplish as much, if not more, in the quest to connect with prospective buyers. We profile builders that are winning with guerrilla marketing tactics.
High-Performance Homes
14 Best Practices in High-Performance Home Design
Most home builders agree that the most important components of a high-performance home are windows, insulation, and HVAC systems
Moisture Management
Building Envelope Moisture Control for Mixed-Humid Climates
NAHB Research Center’s latest study identifies wall assemblies that perform the best in mixed-humid climates
Exclusive survey: What home builders want in green products
When it comes to specifying and selling green, high-performance products in the new-home building market, energy-efficient systems and building envelope upgrades, such as high-performance windows and air-sealing packages, are in highest demand by home builders and buyers, according to a October 2010 survey of Professional Builder readers.
Lean Building
Using Lean Principles to Solve the Green Building Cost Equation
By eliminating waste in the home building product and process, builders can negate the added costs for going green, writes Lean building guru Scott Sedam in his latest column
Structural insulated panels (SIPs)
Do's and Don'ts for Building With sip panels
Working with structural insulated panels (SIPs) has its challenges, especially for first-time users. An expert provides key tips
Sales
9 Traits of Sales-Driven Home Builders
Even in this economy, there are builders in all markets producing good numbers. How are they doing it?