Highest-Paid Public Builder CEOs: Ryland’s Chad Dreier on Top
If you’re looking for metrics to measure your performance as a business executive, you might check how the dollars you take home stack up against those of the top public builders’ CEOs
Build Happy Customers, First and Foremost
Shamrock Builders would rather walk away from a sale than work with a client they know they won’t please.
Rooting out the ‘Gremlins’
Warranty service order requests at Pringle Homes in Leesburg, Fla., seldom go beyond a week without com-pletion by a subcontractor. When they do exceed a week, a superintendent must meet with the construction man-ager to explain why.
National Practices, Local Effort
Customer satisfaction comes down to individual decisions made by employees and trade contractors, beyond all of the industry best practices imposed from above.
Indoor Air Quality
Controlling Indoor Air Quality
Improvements in construction and energy-efficient designs have resulted in today’s “tighter” buildings, which often require dedicated ventilation systems.
No Surprises, No Worries
Personal relationships with buyers are just as important as quality control.
Direct Construction Costs: Key Profit Variable
While the land buy sets the stage for profit potential, direct construction costs are the major variable that actually determines what the profit will be
Audubon-Certified Golf
WCI Communities achieved the first U.S. gold-level certification from the Audubon Signature Cooperative Sanctuary Program at its Raptor Bay Golf Club in Florida.
Simplicity Standard at Douglas Homes
Simplifying the purchase process and delivering quickly on warranty service build trust and satisfied customers.
Customer Satisfaction
Referral Factors: Deliver Exceptional Customer Service and the Referrals Will Follow
7 best practices that lead to superb customer satisfaction