Labor + Trade Relations
5 Steps to Circumvent the Labor Shortage and Be a Builder of Choice
The construction labor game has changed. Here are a handful of ways home builders can win over trade contractors and keep skilled trades coming back
Customer Satisfaction
Improving Customer Service After Closing
Get out in front of repairs after move-in to keep homeowners happy and the word about your home building business positive
Leadership
How to: Management Tips to Keep Your Team Together
Your best employees need more than money if you expect them to stay and help build your business. Follow these steps to keep your top talent
New-Home Sales
A Message for New-Home Salespeople: Stop Trying to Sell Homes
You’re not in the sales business. You’re in the knowledge business
Leadership
7 Leadership Lessons Learned
Takeaways from great (and not-so-great) bosses yield the footings of effective leadership
Leadership
Is Your Problem-Solving Like Playing Whac-A-Mole?
Up your problem-solving game with these steps for process improvement
Purchasing
Are You Getting a Good Deal on Your Purchasing?
A little due diligence and a total-cost mindset go a long way toward helping you make more cost-effective purchasing decisions
Project Management
7 Steps to Building Homes Faster and Reducing Cycle Time
Seven ways (plus some extra tips) for home builders to cut cycle time in today’s labor-constrained market
Customer Satisfaction
Creating a Culture of Customer Commitment
You have to walk the talk if you expect employees to truly value customer satisfaction
Business Management
Labor Woes? Not if You Follow These 8 Steps to Make Trades Profitable
No mystery here. To become a builder of choice, build solid relationships with trades and suppliers where everyone wins
