Quality Management

Blogs related to Quality Management in Professional Home Building and Remodeling Business.

Netflix loses 60% of its market and RIM (Blackberry) also loses over 50% of its market, not a great year for what had been some of the strongest companies. They certainly never planned for such an impact at the start of 2011. What happened, well the customer spoke!

Learning from the past and planning for the future. As we move toward 2012 we have a wonderful opportunity to evaluate what happened this past year, where we were successful and how and where did we fail. Both provide lessons for our 2012 planning.

A new study (by Yahoo Real Estate, Dec 9th 2011) finds that the American Dream is still to own a home and the top issue for that dream is that it is a green, energy-efficient home built with sustainable materials that yield a lower carbon footprint or if it is remodeling a home, that i

Quality, criteria and requirements apply everywhere even when considering tablets, hardware and software.

Overall requirements to consider:


Wi Fi or 3G, Speed and Offline


Finger, pen or both

PB Builder of the Year DSLD shows how powerful and central the basics are. Creating excellence on such basic issues as scheduling and scopes of work creates the basis for an outstanding home builder. They continued driving excellence in all other areas of the business.

What and where do I start to improve? This is a common question and while we need to balance the cost and impact to identify the real bang for the buck let’s start with the basics.

A UK study of those using the ISO9001 Quality Management System in the construction industry had a number of interesting findings that provide key lessons.

Often the main block to creativity is actually a mental block. Thoughts or comments such as these can stop creativity in its tracks.

When was the last time you did some walk arounds in your business, asked your customer service or construction teams some basic questions, spoke to some of your customers face to face?

November is World Quality Month and November 10th is World Quality Day !  This can be a great opportunity to leverage local and regional events. Perhaps a chance to tour a manufacturing facility, attend a presentation on quality improvement and get to see how other industries are using quality.


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