Quality Management

Blogs related to Quality Management in Professional Home Building and Remodeling Business.



In the wake of Steve Jobs retirement announcement as CEO, Apple shares fell by 5%. For most people Apple is Steve Jobs, so that’s not a surprise. He is staying on in a leadership role, can you imagine the fall if he had stepped away entirely?

From Cargill to Caterpillar, from Motorola and Boeing to Ritz Carlton they all use the Baldrige Criteria to successfully drive performance excellence at a world class level.

A hotspot is a recurring problem, by focusing on the top ranking hotspot with corrective and preventive action they can be reduced or eliminated allowing you to move to addressing the next ranking issue.

Here are some interesting results from a 2011 survey by the Baldrige Performance Excellence Program. 

When we talk about sustainable home building we focus on energy efficiency and green.

But another level of sustainable building is ensuring that every component of the home was locally or at least Made in the USA!  A local builder in Bozeman MT did just that.

The SMART acronym is an excellent way to evaluate your goals and objectives.

Are they Specific, Measurable, Attainable, Relevant and Timely

Disorganized and untidy job sites are covered with destroyed or damaged materials, reflect chaos between trades, reduce productivity and send the message to those homeowners beside and near your homes under construction just how their homes were built, not to mention are safety violation and inju

We spend a lot of time and effort training our teams and developing them in our culture and so the retention and ongoing development of our talent is critical. But to retain and continue to develop our teams does not just mean spending more money, which in this economy we don’t have.

The construction industry dramatically impacts the environment, with buildings consuming 17 percent of the world’s fresh water, 25 percent of its wood harvest, and 40 percent of its material and energy flows. 

It might not be exciting, it might be work, but a key to a successful builder and home is a strong set of Scopes of Work. Scopes ensure clear communication of what is needed by each trade.

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