“Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past.” Joseph Juran
Blogs related to Quality Management in Professional Home Building and Remodeling Business.
“Leaders must create the vision, determine the mission, and define the cultural values on which the strategy is established.” Leonard & McGuire (The Executive Guide to the Baldrige Criteria)
“The aim proposed here for any organization is for everybody to gain – stockholders, employees, suppliers, customers, community, the environment – over the long term.” W. Edwards Deming, The New Economics, Page 35
Risk management tips to consider as you benefit from green improvements and construction.
Initial research suggests there could be as much as $10,000, or an additional 2.5 percentage points in margin, that can be gained per house through proactive quality management...............
NHQA recipients provide example of the best in our industry. Applying takes work and being open to receiving feedback on how to improve your business. Here is a list of best practices of past NHQA Recipients.
There is always an excuse why not to use NHQA to drive improvement in your business or why not to apply
A US Dept of Energy Study recommends NHQA as a key step in driving Quality
“The (NHQA) feedback reports and the site visits are invaluable learning opportunities from
quality experts within the residential construction industry.”