Business Management Best Practices
In a Crisis, Think Like a Donkey (+ 15 Tips for Working Remotely)
Like the fable of the donkey stuck down a well, there's a lot of panic about the current pandemic and associated economic challenges. But, like the moral of that fable, every adversity can be turned into a stepping stone
International Builders' Show
18 Ways to Maximize Your Time at the 2019 International Builders' Show—and 10 Mistakes to Avoid
The first lesson I learned in home building was that earning only comes before learning in the dictionary. To earn more money or be successful, you first have to grow your knowledge and skill base. IBS can be instrumental in that pursuit
How to Encourage More Referral Sales
A plan to generate up to 45 percent of this year’s homebuyers at a minimal cost is the most important piece of the home building equation
International Builders' Show
16 Ways to Maximize Your Time at the 2018 International Builders' Show
Tips for making the most of your visit to IBS
Customer Satisfaction
10 Ways to a Customer-Centric Culture
Consistency, effectiveness, and success depend upon precisely documented expectations for your entire home building team
A Low-Tech Secret to Help Home Builders Stay Competitive
On the everlasting power of the pen, analog-style
7 Secrets to Building Teamwork
In home building, beware of heroes, because teamwork is everything. Here's how to make sure it's happening
Identifying and Closing the Customer Satisfaction Gap
Realize that customers are your reason for being, and rely on them for trustworthy feedback
For Great Customer Service, Company Culture Needs to Thrive
Industry veterans share advice on the strong relationship between a consistent climate of excellence and a great buyer experience
Customer Feedback Is Essential to Your Bottom Line
Seasoned builders share what homebuyers have taught them about delivering the best possible experience