Get out in front of repairs after move-in to keep homeowners happy and the word about your business positive

Your best employees need more than money if you expect them to stay and help build your business

You’re not in the sales business. You’re in the knowledge business

Takeaways from great (and not-so-great) bosses yield the footings of effective leadership 

Up your problem-solving game with these steps for process improvement

A little due diligence and a total-cost mindset go a long way to determining if you’re getting a good deal on your purchasing

Seven ways (plus some extra tips) to cut cycle time in today’s labor-constrained market

You have to walk the talk if you expect employees to truly value customer satisfaction

No mystery here. To become a builder of choice, build solid relationships with trades and suppliers where everyone wins

Buying a home is stressful. Here’s how to ease your buyers’ anxieties and guide them on a path to an excellent experience