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Mark Hodges

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Mark Hodges

 Mark Hodges is principal of Blueprint Strategic Consulting, providing planning, organizational development, and quality management consulting services to the home building industry. Write him at [email protected]. 

New-Home Sales

A Message for New-Home Salespeople: Stop Trying to Sell Homes

You’re not in the sales business. You’re in the knowledge business

Leadership

Leadership Lessons Learned

Takeaways from great (and not-so-great) bosses yield the footings of effective leadership 

Leadership

Is Your Problem-Solving Like Playing Whac-A-Mole?

Up your problem-solving game with these steps for process improvement

Purchasing

Are You Getting a Good Deal on Your Purchasing?

A little due diligence and a total-cost mindset go a long way to determining if you’re getting a good deal on your purchasing

Project Management

7 Steps to Building Homes Faster

Seven ways (plus some extra tips) to cut cycle time in today’s labor-constrained market

Customer Satisfaction

Creating a Culture of Customer Commitment

You have to walk the talk if you expect employees to truly value customer satisfaction

Labor + Trade Relations

Labor Woes? Not if You Follow These 8 Steps to Make Trades Profitable

No mystery here. To become a builder of choice, build solid relationships with trades and suppliers where everyone wins

Sales + Marketing Best Practices

Road Map for a Great Customer Journey

Buying a home is stressful. Here’s how to ease your buyers’ anxieties and guide them on a path to an excellent experience

Leadership

What Is the Role of the Leader?

Providing direction, structure, and a culture of trust are three essentials. An expert offers guidance

Business Management Best Practices

7 Steps to Quality Homes (It's All About Process)

A process-centered home building company is a healthy company

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