Our four 2021 National Housing Quality Award winners experienced both validation and reckoning through the judging process this year. On this installment of The Weekly, the winners discuss why they applied and what they learned.
RELATED
The journey from applying to first-hand judging comes with lots of reflection. Filling out the National Quality Award application is largely a self-assessment exercise that provides a snapshot of a builder’s current status in eight areas of its operation. Winners were left with clear understandings of their successes and their struggles.
“When we first put in the application, we thought maybe it would be fairly straightforward,” says Bryon Van Kley, CEO of Adair Homes and NHQA Bronze winner. “But it’s like peeling the layers of an onion, right? You go deeper and deeper and deeper and you learn more and more about yourself. As a result, we learned so many very actionable takeaway things for improvement, which is really what we were after to begin with.”
Watch the full segment below.
Watch past segments here.
Advertisement
Related Stories
National Housing Quality Award
Apply for the National Housing Quality Award
Applying for the housing industry’s top business award will help your company improve profitability, achieve better customer satisfaction, and sell more homes
Business Management
2024 National Housing Quality Awards for Operational Excellence
Camelot Homes earns Gold and Stone Martin Builders earns Bronze in the 2024 NHQA, the highest recognition of operational excellence for home builders
National Housing Quality Award
2023 National Housing Quality Award Winners: A Commitment to Excellence
The 2023 National Housing Quality Award recognizes two exceptional home builders for their continued quest for operational mastery
