| Bill Carpitella |
After 27 years of working in corporate America, I'm still amazed by how the human resource function is underused.
The old HR model had these people in a strictly tactical mode, moving payroll and benefit papers, and posting jobs. Today a good HR professional is worth the same financial return as a seasoned chief financial officer.
Your business needs for such a function typically occur when you have employed about 150 to 200 people. At that point most businesses need to develop a laserlike focus on maximizing productivity, reducing turnover and increasing retention. Let's face it, builders all use the same raw materials and the same subcontractors, so people’s performance truly gives you the only real sustained competitive advantage.
Expect your HR pros to be business partners. They should assist senior executives in establishing strategy for recruiting the best people and developing them. Hold your HR pros accountable for results and get your money's worth.
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