Palm Springs, Calif., has been a redoubt for snowbirds and show business royalty at least since the 1930s.
Satisfaction Brings Referals
Satisfied customers work overtime for their builders.
October 01, 2002
Satisfied customers work overtime for their builders. When customers are almost completely satisfied with the building process, they give their builder six or more referrals. The consequences for not satisfying (below-average customer satisfaction): no referrals. Bottom line: When you keep current customers happy, you ensure a larger pool of future customers.
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Q. My sales person seems to be doing a good job with our social media, but how can I tell for sure?
—Builder, La.
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July 14, 2017
When we are completely focused on a task, we’re said to be “in the zone.” I call it being on a roll, and once it kicks in I can write for hours without a break, and invariably I do my best work.
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Astonishing test of waterproofing materials takes ASTM D779 out of the lab and into Lake Tahoe.
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