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Denis Leonard

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Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients. 

National Housing Quality Award

Frequently Asked Questions About Applying for the National Housing Quality Awards

Information, statistics, and FAQs on applying for the National Housing Quality Award.

Free Webinar: Lessons from the National Housing Quality Award Criteria

Celebrating its 25th year the US National Housing Quality Award (based on the US Baldrige Award) has helped builders to improve their…

Study showing the value of Baldrige based models (NHQA) on small (home building) businesses

The purpose of this paper is to add to the current knowledge of how and why small businesses should engage in quality management (QM) by providing…

Benchmarking US Home Builder Quality Metrics

By studying key quality metrics of 21 U.S. residential builders, the authors discovered most industry-leading…

Get it Right, a UK Construction Quality Effort

Construction errors cost the UK industry billions every single year. The annual spend due to error is estimated to be around 7 times the total…

When 50% of Home Builders went out of Business, 95%+ of NHQA Recipients are still IN Business

One example of the value and power of the NHQA is that while 50% of home builders went out of business between 2007-2012 over the 20 year +…

Business Management

Relationship Between Construction Safety and Quality Performance

Note that there's a strong positive correlation between rework and injuries

The Future of Quality

The imperatives for the future of quality management include

1. Driving strategic quality at both…

The Portal to Quality

The key barriers to Quality Management range from limited exposure to the concepts of Quality through to the off putting technical verbiage.…

March 2016 St Patricks Day: A Quality Quote from 1922

Striving for Quality is nothing new, it’s an ongoing journey. Here is a quote for St Patricks Day from Michael Collins.

“We will survive…

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