Part 3 RECOMMENDED IMPROVEMENT BOOKS
Here is a list of some of the best books on quality and performance improvement.
A book that can help make the penny drop…
Part 2 SOME QUALITY TOOLS & LINKS TO FREE TEMPLATES
There are a wide range of quality improvement tools and techniques, below are a list of some of them. We will be touching on all of these in this…
Business Management
The Basics of Process Improvement, Part 1
PDCA and DMAIC.
One of the most basic things to understand about process performance improvement is the Deming…
THE NATIONAL HOUSING QUALITY AWARD (NHQA) & SELF-ASSESSMENT
SELF-ASSESSMENT
Self-assessment is in itself an important process which should be conducted at least annually to monitor…
PROCESSES & METRICS
Metrics are all about the effectiveness of your processes. There are four key types of performance that we can focus on in this blog.
- …
WELCOME TO IMPROVING BUSINESS PERFORMANCE !
THE MARKET
Surely the most important issue facing everyone in the homebuilding industry, indeed every industry today is…