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Denis Leonard

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Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients. 

There is always an Excuse

There is always an excuse why not to use NHQA to drive improvement in your business or why not to apply

The same excuses are used in other…

DOE Report Recommends NHQA

A US Dept of Energy Study recommends NHQA as a key step in driving Quality

“The (NHQA) feedback reports and the site visits are invaluable…

Successful Project Management

64% of projects are successful

17% of organizations have a high maturity level of…

Most Economists say there is no Housing Bubble, but do YOU have a plan?

Below is a quote from an online article by Professional Builder Magazine. While this is interesting the real issue here is:

What…

Facilitating Roundtable Meetings

Here are some tips for running a successful Roundtable event.

1.      Ensure you email those attending in advance so that they know the…

Helping Trades to think through the Cost of Quality. The Impact to their Profits

Here is a structure that you can provide to your trades to help them think about Cost of Quality in their business.

Cost of Quality is 3%…

The Repair Guy & The Flooring Guy The Cost to your Business

It began simply. The laundry washer breaks down and a repair company is called to fix it.

Quite simple.

However, the repair guy…

The Gorilla in the Room! Do you even know its there?

We all know we do a great job, while we all can improve our business it’s just minor stuff, things are just great. But so often we are unaware of…

Breaking Down the Barriers to Lean in Construction

The key barriers to Implementing Lean Construction have been listed in a UK Construction Industry study. These provide great insights to ensure…

The Elements of Building

A new book out called ‘The Elements of Building: A Business Handbook for Residential Builders and Tradesmen’ by Mark Kerson is a valuable read.…

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NAHB Chairman's Message: In a challenging business environment for home builders, and with higher housing costs for families, the National Association of Home Builders is working to help home builders better meet the nation's housing needs


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