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Denis Leonard

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Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients. 

Management Wackamole

Firefighting is a well-known management term for, well running around like a headless chicken doing work that is actually not productive or…

Presentation on the National Housing Quality Award

This link is to a free presentation on the National Housing Quality Award. It provides an introduction to  how it functions, its implementation,…

New Year Resolution: Your Free Company Culture Assessment

Looking for a New Year Resolution? How much more effective could your organization become if it were to take steps to enhance its culture of…

Join The National Housing Quality Award on Facebook & Linkedin

The National Housing Quality Award has a

Linkedin Group

Free PowerPoint on Cost of Quality in Home Building

So often the thought for increasing profit is to build more homes. When in fact, the easiest way to increase profit is to reduce the Cost of Poor…

The Value of Process

Process, well love it or hate it we NEED IT! It may not be exciting creating it, setting it up, but process is so very important. I thought the…

Builders Striving For Continuous Improvement NHQ

The 2015 National Housing Quality Award recipients are:

DSLD of LA, Gold

EYA of MD, Gold

French Brothers…

Managerial breakthrough

“Breakthrough means change, a dynamic, decisive movement to new, higher levels of performance……..Breakthrough is, then, the creation of good (or…

Practicing quality

“Of the primary goals of Quality, Cost and Delivery, Quality should always have the highest priority. No matter how attractive the price and…

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NAHB Chairman's Message: In a challenging business environment for home builders, and with higher housing costs for families, the National Association of Home Builders is working to help home builders better meet the nation's housing needs


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