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Denis Leonard

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Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients. 

Insights to a small business Baldrige recipient

This link will take you to the Pence & Freese 2010 Baldrige Application (They earned the Baldrige Award for Performance Excellence for the…

And you thought getting trades was a problem!

A lot has been written recently on the industry problem of getting good trades and rightly so. However, there is another problem you should not…

Lessons from an ‘Extreme Home Makeover’ project

ABC’s Extreme Home Makeover challenged Veridian Homes (of Madison WI) in 2008 to build a home for a family in need.  The home builder’s quality…

Leadership

St. Patrick: 10 Lessons in Leadership

A look to St. Patrick's Servant Leadership as an example of how we might develop our own leadership skills

Lean project helps Colorado DOT: Post disaster repair of highways and bridges

 

This is a case study by ASQ and its a great example of how quality tools can be applied to the construction industry.

Video interviews with Ford on Quality: Leadership, culture and innovation

“Two approaches to improvement to avoid: systems without passion and passion without systems” Tom Peters, Thriving on Chaos, 1987 

This is…

Adapting Baldrige to the National Housing Industry

“How will my investment in a criteria/award program impact my bottom-line?” is a question commonly asked by senior leaders. In other words, “What…

Six sigma, lean etc etc where to start !

There are a whole range of quality management tools and techniques and that includes Lean and Six Sigma. Includes being the key word. They are…

Silver Bullets

In business so often what one wants is a silver bullet, that one solution that will solve everything, improve the whole business in one swoop.…

BENCHMARK Roundtables 2013

BENCHMARK Roundtables 2013, November 6th & 7th 2013 Scottsdale AZ

Professional Builder Hosts…

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NAHB Chairman's Message: In a challenging business environment for home builders, and with higher housing costs for families, the National Association of Home Builders is working to help home builders better meet the nation's housing needs


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