The costs of not using quality: Are you willing to pay for quality in your business?
Studies show that across industries Cost of Quality (Failure, Appraisal & Prevention) is: 2.6-4% of sales revenue.
In the…
Consumers are Willing to Pay for Quality
A report last year by the NAHB Research Center found that “increasingly, today’s homebuyers want energy-efficient, low-maintenance, well-…
Design for Six Sigma
The Six Sigma methodology DMAIC (Define, Measure, Analyze, Improve and Control) is used to improve an existing process.
Design for Six…
The number of responses needed for statistically valid customer survey results
It is critical to know what our customers think of living in the homes we build for them and what it was like to be involved in the design and…
Sources of quality defects in construction projects
A recent research study on quality in construction projects established the following Quality Problem Factors as the sources of quality defects.…
Trade scorecards
Some things to consider when evaluating your trade partners and creating a scorecard include the following:
- Defects
- Their…
Which Quality tools are most commonly used?
In a recent study the following quality tools were found to be the most commonly and successfully used:
- Identification and leverage of…
Study supports the use of Baldrige Criteria for improving construction management of LEED projects
This study provides further…
The impact of Six Sigma
In a new study on Six Sigma the savings to cost ratio ranged from 2.6 : 1 through to 2 : 1. As for cost savings as a percentage of…
A high level, 7 step process for improvement
Where to start with trying to address improvement. Here is a high level approach.
- Identify the area for improvement
- …
