In a survey of private builders in 2015 Charlie Scott found 3 top challenges.
1.
Employee turnover
2.
Cycle time increasing
3.
Trade partner shortage and performance issues
These challenges cannot be solved easily with one solution but rather with a range of integrated solutions. A range of quality tools and techniques can help uncover issues with employees and trades and allow an organization to address them in a proactive manner. The National Housing Quality Award provides a structure to assist in addressing such challenges.
The great article by Charlie can be found at
About the Author
Denis Leonard
Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients.