Challenges for 2015

June 29, 2015

In a survey of private builders in 2015 Charlie Scott found 3 top challenges.


Employee turnover


Cycle time increasing


Trade partner shortage and performance issues

These challenges cannot be solved easily with one solution but rather with a range of integrated solutions. A range of quality tools and techniques can help uncover issues with employees and trades and allow an organization to address them in a proactive manner. The National Housing Quality Award provides a structure to assist in addressing such challenges.

The great article by Charlie can be found at

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor, and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients. 

Denis is co-author of The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence.