President

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

http://www.BusinessExcellenceConsulting.net

DenisLeonard@BusinessExcellenceConsulting.net

Full listing of blogs http://www.housingzone.com/author/denis-leonard

The Future of Quality

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May 02, 2016

The imperatives for the future of quality management include

1. Driving strategic quality at both corporate, industry, and national levels

2. Defining and promoting leadership principles founded on the principles of quality

3. A focus on quality culture its values and principles

4. Reviving systems approaches to strengthen integrated management systems and interdisciplinary functioning

5. Leveraging quality culture, principles and tools to help achieve and provide a leadership role in social responsibility.

(Quality in the 21st Century, The Future of Quality, Denis Leonard)

http://www.springer.com/us/book/9783319213316

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