President

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

http://www.BusinessExcellenceConsulting.net

DenisLeonard@BusinessExcellenceConsulting.net

Full listing of blogs http://www.housingzone.com/author/denis-leonard

The National Housing Quality Award Application Now Available. It is NOT just an Award!

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The NHQA Application is available for download at this link http://www.probuilder.com/NHQAapp

For Questions on the application, please contact Serge Ogranovitch, NHQ Award Director at Serge@Potomack.net  or by cell phone at 703 980 6565

What happens when you enter for an award? You win or you DON’T!
That’s it. You win you get a trophy if you don’t win that’s it, end of story all that effort wasted. 
That’s NOT the NHQ Award! With the NHQA if you don’t earn an Award you get a detailed feedback report from a team of industry experts that provides you with actionable feedback that will help you improve your business!

In addition you can request a phone call with a NHQA member to provide insights into your feedback report. However, you may also qualify to get a site visit from an NHQA Team. This provides huge opportunities for detailed feedback on how to improve all aspects of your business. 

Now if you do earn a NHQ Award, you STILL get the detailed feedback report. This provides the opportunity not only to know where and how to focus on improving your business but also the chance to improve and reapply the next year. A number of builders have done this and moved from Bronze to Silver to Gold and continued afterward using the feedback reports as a key part of their strategic planning. Oh and they also got a trophy. But as you see the NHQA is MUCH more that getting a trophy. 

So whether you earn a NHQA or not, you still get a lot of value added! 
So what are you waiting for, you want some way to boost your business, looking for insights to drive improvement, this is a win-win, apply for the NHQA!

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July 2017

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