Quality Case Study and Economics of Quality

There two key things needed to really help start on the quality journey or to become refreshed on your journey.

1. A detailed example of how a home builder has successfully implemented quality management and sustained it for years.
2. Specific metrics showing the impact of quality for home builders

These provide the means of proving the impact of quality and giving guidance and support in driving forward.

Here is a  link to a detailed case study of the award winning Veridian Homes

http://www.toolbase.org/Best-Practices/Quality-Management/quality-management-high-performance-homes

And this link is to an evaluation of the financial and non-financial impact of quality in homebuilding which includes benchmarking data.

http://www.toolbase.org/Best-Practices/Quality-Management/quality-economics

These documents provide valuable information to driving quality in our industry.