Denis Leonard
Business Excellence Consulting LLC.
President
Quality Management

Denis Leonard has a degree in construction engineering an M.B.A. and a Ph.D. in quality management. Denis is a Fellow of the American Society for Quality, a Certified Quality Manager, Auditor and Six Sigma Black Belt. He has been an Examiner for the Baldrige National Quality Award Board of Examiners a Judge on the International Team Excellence Competition and a Lead Judge on the National Housing Quality Award. A former Professor of Quality at the University of Wisconsin, he has experience as a quality manager in the homebuilding industry as well as construction engineer, site manager and in training, auditing and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental and safety management awards for clients.

Denis is co-author of 'The Executive Guide to Understanding and Implementing the Baldrige Criteria: Improve Revenue and Create Organizational Excellence'.

http://www.BusinessExcellenceConsulting.net

DenisLeonard@BusinessExcellenceConsulting.net

Full listing of blogs http://www.housingzone.com/author/denis-leonard

Team roles

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The Belbin team roles are used to help create effective and balanced teams.  Few individuals are strong in all of these roles, so ensuring you have a good mix on a team can make a real difference. It also needs to be noted that each role has its own strengths and weakness.

  • Investigator: Communicator, explores opportunities
  • Shaper: Dynamic, good under pressure
  • Plant: Imaginative, problem solver
  • Coordinator: Good team lead, delegates and focuses on goals
  • Specialist: Self-starter, provides key skills
  • Implementer: Reliable, turns ideas into action
  • Completer: Seeks our errors and omissions, ensures delivered on time
  • Monitor: Evaluates, ensures on track
  • Team worker: Reliable, listens, builds and calms the team

Do your critical teams have these skills?

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August 2017

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