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An impact of quality video, a builders view

Sept. 6, 2011

So often I hear builders say that quality may work in manufacturing plants, but not out here building homes. Well of course it does work, but hearing that from a successful builder is ideal. Here is a link to a short video featuring Gary Zajicek, VP of Construction and Customer Relations at Veridian Homes in Madison WI. Gary talks about the impact of using Quality Management Systems, in this case the NAHB Research Centers, National Housing Quality Certification program for Builders and Trades which is based on ISO9001.

http://www.nahbrc.com/builder/quality/certifiedcontractor.aspx

For a detailed case study on Veridian Homes go to this link to access a pdf.

http://www.toolbase.org/Best-Practices/Quality-Management/quality-management-high-performance-homes

About the Author

Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients.

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