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Video interviews with Ford on Quality: Leadership, culture and innovation

Feb. 1, 2014

“Two approaches to improvement to avoid: systems without passion and passion without systems” Tom Peters, Thriving on Chaos, 1987 

This is a powerful quote to ponder, as is the need for constantly “Going back to the Basics” the hallmark of Vince Lombardi.

Whether a huge company or a small one the basics are the basics, leadership and culture are what quality are based on.  Via the following link are 4 short interview videos with Bennie Fowler, Group Vice President of Quality and new model launch at Ford Motor Company, that underline these basics.

http://asq.org/blog/2011/06/four-questions-talking-quality-with-ford-motor-company/

About the Author

Denis Leonard

Denis Leonard has a degree in construction engineering, and an M.B.A. and a Ph.D. in quality management. He is a Fellow of the American Society for Quality and has been an Examiner for the Baldrige National Quality Award Board of Examiners, a Judge on the International Team Excellence Competition, and a Lead Judge on the National Housing Quality Award. He has experience as a quality manager in the home building industry as well as construction engineer, site manager, and in training, auditing, and consulting with expertise in strategic and operational quality improvement initiatives. His work has achieved national quality, environmental, and safety management awards for clients.

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