Blogs

“How will my investment in a criteria/award program impact my bottom-line?” is a question commonly asked by senior leaders. In other words, “What’s in it for my organization?”

For senior leaders in the home…

There are a whole range of quality management tools and techniques and that includes Lean and Six Sigma. Includes being the key word. They are not by themselves ‘Quality Management’. A recent research paper on…

In business so often what one wants is a silver bullet, that one solution that will solve everything, improve the whole business in one swoop. This of course does not exist and so what we need to do is accept the…

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