Best Practices
Corporate Profile: Eustis, Fla.-based Pringle Development is a developer of active adult communities and builder of single family homes in Central Florida. The company has a record for more than 20 years focusing on the Florida retirement community concept, offering complete architectural design services for pre-designed and custom homes.
Pringle Development was founded in 1981, and has developed six active adult communities with more than 5,000 home sales. In 2004, the company became employee owned. It also operates a resale division specializing in its own communities and homes.
Mission: Pringle takes an unwavering approach in applying its founders' core ideals of trust, integrity and doing the right thing. The company strives to become America's most successful employee-owned home builder by delivering greater value to its customers than available from competitors.
Management Team: Alan Parrow, president/chief executive officer; Ken Knorr, vice president of quality assurance and business solutions; Brian Nagle, vice president of sales, marketing and design; and Tony DeLuca, chief financial officer and vice president of accounting
Strategic Goals: Pringle undertakes significant strategic planning efforts to stay on top of the 55-plus market and ensure it continues to meet its customer needs. Each February, it sets key success goals such as numbers of leads, visits and home closings. In 2004, Pringle established “Tiger Teams,” for strategic planning by small teams that address specific issues and problems.
Judge's Comments: “Pringle has established communication channels within the organization that facilitate the effective deployment of its vision. Leaders are highly visible and engaged as role models in driving the vision and ensuring that all employees are aware of how it connects to everyday work. Strategic challenges are documented, deployed and monitored through the use of performance indicators. Continual improvement is managed through the use of 'Tiger Teams.'”
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