A new book out called ‘The Elements of Building: A Business Handbook for Residential Builders and Tradesmen’ by Mark Kerson is a valuable read.
Blogs related to Quality Management in Professional Home Building and Remodeling Business.
Firefighting is a well-known management term for, well running around like a headless chicken doing work that is actually not productive or profit making.
The NHQA Application is available for download at this link http://www.probuilder.com/NHQAapp
This link is to a free presentation on the National Housing Quality Award. It provides an introduction to how it functions, its implementation, management, impact, self-assessment and the application process.
Looking for a New Year Resolution? How much more effective could your organization become if it were to take steps to enhance its culture of quality?
The National Housing Quality Award has a
And a Facebook Page
So often the thought for increasing profit is to build more homes. When in fact, the easiest way to increase profit is to reduce the Cost of Poor Quality.
Cost of Quality (COQ) consists of:
Process, well love it or hate it we NEED IT! It may not be exciting creating it, setting it up, but process is so very important. I thought the following quote from Tom Peters put it perfectly, especially for our industry.
The 2015 National Housing Quality Award recipients are:
DSLD of LA, Gold
EYA of MD, Gold
French Brothers of NM, Silver
These are great examples of builders driving excellence in every aspect of their business.
“Breakthrough means change, a dynamic, decisive movement to new, higher levels of performance……..Breakthrough is, then, the creation of good (or at least, necessary) changes, whereas control is the prevention of bad changes. Each is necessary for survival and health of the company.