Rental Housing Revives in a Still-Stumbling Market
The most successful rental projects today offer desirable locations, sophisticated design and a robust amenity package.
Keep Homeowners Happy After Move-In
Post-closing customer satisfaction depends on how well the home builder handles buyer expectations throughout the sales and construction process.
In Tough Times, Leadership is a Whole New Ball Game
Leaders need to engage their people, be good listeners and set the right example.
Customer Satisfaction Has a Compounding Effect on Referral Sales
Home builders that focus on increasing customer satisfaction also get more referrals.
More Boomers Elect to Age in Place
As baby boomers get older, they'll be more likely to stay put than move to the Sun Belt.
