Customer Satisfaction
The Customer Experience: Overpromised and Underdelivered
Avoid flying into the customer expectation trap
Hansa
The new HansaDesigno line includes a variety of faucets, bath accessories and shower products (shower bar and hand shower, 1/2- and 3/4-inch thermostatic valves, volume controls and multiport diverters).
Schlage
Plumbing hardware in the Broadway Collection can be matched with the collection’s door hardware and decorative trim.
Delta
The e-Flow electronic lavatory faucet is the first hands-free faucet for residential use, the company says.
Bates and Bates
The Farmhouse kitchen sink is made of 12-gauge stainless steel and has a curved apron front.
Book Review: Living Homes
A pleasure to look at, as well as an informative read, Living Homes by Suzi Moore McGregor and Nora Burba Trulsson features 22 sustainable residences built to complement the natural beauty of their surroundings in California, Arizona, Colorado, New Mex...
Toto
SanaGloss glaze ensures that everything from toothpaste to daily grime wipes away from lavatories with a damp sponge, eliminating the need for harsh cleansers or scrubbing, the company says.