First-time Customer Satisfaction
The Evolution of Master-Planned Communities
The end of World War II marked a watershed, not only in global geopolitical relationships, but in the development of the American community as well. For over a decade and a half this nation had struggled with an unprecedented economic melt-down followed by a battle for survival of the free world as we knew it.
Builders Score with Fans
Saicis
TrusJoist Parallam Posts
Change Agents
The Future of Master Planned Communities
Each of the case studies in this article tells us something we can build upon in creating future master-planned communities, particularly in what we have learned in the last 10 years since Celebration. The four cornerstones of planning must be: Let's look at each point. Too few developers consider the long-range effect development has on the local area, whereas the local public officials and po...
Boomers Drive Edge and Downtown Growth
American Standard
Customer Satisfaction
How to Lose a Happy Customer
A sad story about how a builder goes to the trouble to find a great piece of land, build a good house, do all of the hard stuff well, then blows it over four or five details